Research

LendingTree: More than half of policyholders are not shopping for better rates at time of renewal
A new LendingTree survey shows that, of those who renewed their policies, 54% didn’t seek additional quotes at renewal, and 81% of those who considered switching by getting at least one quote ultimately decided to stick with their current carrier.
Seventy-nine percent of those who switched said their main reason was to save money, and 92% said they did save. Sixty-three percent saved at least $100 annually. Twenty-two percent of those who switched said they saved at least $200 annually and 28% saved between $100 and $149.
The survey was conducted online from Feb. 20-21, to which nearly 2,000 consumers responded.
Tariffs/Insurance

Stocks crash, layoffs emerge, costs rise as tariffs take root
As of early afternoon, every automaker tracked by Automotive News saw its stock fall. The Dow Jones Industrial Average dropped nearly 4 percent and other indexes slipped further into the red as the world responded to President Donald Trump’s automotive tariffs and the additional reciprocal tariffs of at least 10 percent on nations around the world
Even though we knew this was coming, it will take several days for this massive economic retrenchment to settle into the collective psyche of the auto industry.
Make no mistake, these tariffs will impact just about every automaker, supplier, dealer, investor, stakeholder and consumer engaged in the world of four-wheel vehicles. Probably two-, three-, six- and multiple-wheeled vehicles, too. Not sure yet about Segways, golf carts or unicycles.
And of course, it’s all subject to change without warning depending on how the world responds and how Trump reacts to those responses.
Beyond the ongoing carnage on Wall Street, it didn’t take long for job cuts to emerge today, led by Stellantis. The automaker said it is temporarily laying off nearly 1,000 workers in the U.S. as it pauses production at some plants in Canada and Mexico in response to the tariffs. The layoffs affect workers at five plants in Michigan and Indiana, a company spokesperson said in our story by Vince Bond Jr.
In Canada, 25 percent retaliatory tariffs on U.S. imports will target vehicles built in the United States while avoiding U.S.-made auto parts destined for Canadian assembly plants, Prime Minister Mark Carney told reporters in this story from Automotive News Canada.
The “carefully calibrated” countertariffs form part of Ottawa’s response to U.S. trade actions April 2 that will “rupture the global economy,” Carney said.
A few Republicans have begun to push back. Four of them joined Democrats in the Senate on Wednesday passing a measure that would essentially terminate new tariffs on Canada. The bill has an unlikely chance of passing the House. Then today, Sen. Charles Grassley, R-Iowa, joined Sen. Maria Cantwell, D-Wash., to introduce legislation seeking to rein in Trump’s ability to impose tariffs. The measure would require congressional approval for new levies within 60 days, Reuters reported. Again, it was a largely symbolic measure designed to send a message and has little chance of moving forward.
Meanwhile, General Motors and Ford Motor Co. both made some newsworthy moves today in response to the tariffs. GM told employees it is moving to increase production of light-duty trucks at its Fort Wayne, Ind., assembly plant, Reuters reported.
Ford announced an employee-pricing-for-all retail program — coupled with a massive ad campaign — to pitch its U.S. manufacturing base.
“There’s no question that obviously prices are going to rise as more things come out,” Rob Kaffl, Ford’s director of U.S. sales, told Automotive News. “We’re still trying to understand the impact of the tariffs. We think the opportunity is now to make the offer with our customers, and we’ll also have to weigh in what happens with these impacts.”
So far, none of Ford’s competitors have publicly signaled plans to match the deal. Ford shares weren’t spared from Wall Street’s sell-off, either.
For more recaps of today’s tariff coverage, go here.
If you want to view this story in your browser, click here
- Philip Nussel, online editor

Not just car prices: Car and home insurance likely to go up with US tariffs - WTOP News
Consumers could not only face sticker shock at their local car dealerships as car prices are expected to go up due to tariffs, but they could also pay more to insure those vehicles.
“Whatever the percentage of tariffs is on that car or that part, will likely be passed on by the manufacturers and the repairers,” Dave Snyder, vice president of the American Property Casualty Insurance Association, told WTOP.

Tariffs will drive up costs for insurance markets: Experts
Insurance and financial services were not included in the far-reaching tariffs President Trump announced Wednesday, but insurance experts on both sides of the Atlantic warned that the taxes will increase costs for insurers and buyers.
Higher costs for imported auto parts and construction materials will likely drive up claims costs, and more red tape at ports of entry could slow supply chains, also driving up costs, they said.
While the Trump administration has long signaled increased tariffs on goods imported to the U.S., the size and reach of the taxes were only revealed on Wednesday. Among the changes, the U.S. will impose a 10% tariff on all imports beginning April 5 and higher tariffs for specific countries, including 46% on imports from Vietnam, 34% on China, 32% on Taiwan and 20% on the European Union.

Trump’s Auto Tariffs to Cover Hundreds of Billions of Dollars of Vehicle, Parts Imports
U.S. President Donald Trump’s 25 percent auto tariffs will cover hundreds of billions of dollars worth of imports of vehicles and auto parts imports annually, according to a Reuters analysis of tariff codes included in a federal register notice on Wednesday.
The update of Trump’s auto tariff proclamation from last week included nearly 150 auto parts categories that will face tariffs starting on May 3, a month after Thursday’s midnight activation of 25 percent tariffs on vehicle imports.
Commentary/Opinion

Premium financing: A two-edged sword?
In the right hands, premium financing is a powerful tool; misused, it’s led to dozens of major lawsuits and financial losses.
Looking back on it, Robert Berman must concede there were signs that the deal his insurance broker and advisor was touting probably wasn’t on the up and up. The broker, Thomas Rapp, allegedly told Berman that he could buy a $10 million indexed universal life insurance policy and pay the $700,000 in annual premiums with proceeds from a loan. The loan would be invested and earn 10% to 12% a year, enough to pay both the interest on the loan and the insurance premiums with maybe even some cash left over. Beautiful.
Rapp repeatedly told Berman that they would borrow money at a low interest rate (2.5%) and use it to earn 10% to 12%, according to court documents. Rapp wrote to Berman “… so if we buy it and get 15%, you get 15% tax free and not give 7% of it to the f---- IRS. …”
When presented with documents detailing the finer points of the transaction, called premium financing, Berman admitted he barely understood a word of it. He claims he asked Rapp to explain it all but never got a complete answer.
Nevertheless, he went ahead with the deal, even after getting cold feet at one point and asking out of the transaction, but he was convinced by Rapp and an associate to continue.
“There are probably only 10 people who know how to do this strategy correctly, and we’re at the top of the list by far,” Rapp allegedly told Berman.
Things went south in a hurry. The total line of credit was exhausted after only the first year of premium payment, leaving no money for future premium payments, according to Berman’s complaint. He claims he suffered a loss of nearly $1.3 million, and he has taken Rapp and his associate to court along with the insurance companies and banks that were involved in the transaction.
Berman’s case may seem unique but actually the courts are becoming clogged with dozens of similar cases accusing brokers and advisors of misrepresentation and even fraud in connection with premium financing plans. While some of the agents and advisors may seem a bit suspect on the surface, the cases are dragging along with them top insurers and banks, including Lincoln National, Pacific Life, Penn Mutual, Mass Mutual and New York Life, all of which have been named as defendants in the burgeoning cases.
AI in Insurance

The AI Advantage: Streamlining Vehicle Claims and Repairs to Enhance Customer Experience
Each step of the claims and repair process is valuable, and with the help of AI, more thoughtful decisions can be made in a quicker timeframe, getting rid of many stressors for customers.
Each step of the claims and repair process is valuable, and with the help of AI, more thoughtful decisions can be made in a quicker timeframe, getting rid of many stressors for customers.
Automotive repairs have been a hassle for consumers for many decades now, with most seeing the collision repair process as a timely and costly one. In recent years, the repair industry has experienced significant shifts and increases when it comes to costs. In the last decade alone, auto repair costs have surged by 49%, far outpacing the 31.7% increase observed in the Consumer Price Index (CPI) during the same time period.
Seeing the jump that’s occurred in recent years is putting pressure on auto body shops and insurance companies to take action and streamline workflows and collaboration by adopting innovative technologies -- enter AI.
Following an accident, the current claims and repair process has repairers and insurers spending significant amounts of time and money researching damage assessments and calculating estimates. Alleviating costly and complex processes is easier than you think with AI in the picture
Bill Brower is senior vice president of Global Industry Relations & North America Claims for Solera

Insurance Industry Accelerates AI Technology Adoption
A new survey of insurance executives reveals that nearly 90% identify artificial intelligence (AI) as a top strategic initiative for 2025, yet significant implementation challenges persist with only one in five companies having AI solutions running in production, according to a comprehensive survey from Roots.
Insurance executives overwhelmingly recognize AI’s importance, with 82% reporting it as a strategic corporate initiative to improve financial and operational performance. While leadership drives much of this push, innovation from within plays a substantial role, with 61% of respondents citing “team members bringing ideas to you” as a key driver for AI exploration. Competitive pressure also fuels adoption, with 44% indicating that competitors’ AI announcements influence their own strategies.
Department priorities align closely with AI capabilities, the survey found. For underwriting professionals, increasing premium growth (75%), speed to quote (53%), and lowering loss ratios (43%) top the 2025 priority list.
In claims management, improving processing efficiency (72%), reducing cycle times (64%), and increasing customer satisfaction (45%) rank highest.
IT departments have their own AI agenda, with 65% prioritizing introducing or scaling AI across the business, 48% focused on reducing operational costs, and 45% committed to modernizing technology stacks.
The outlook for AI adoption by insurers is remarkably positive, with 90% of respondents expressing optimism about AI’s role in insurance. A significant 68% are “strongly in favor” of using AI, while 22% are “somewhat in favor.” Only 8% remain neutral, and a mere 2% expressed opposition to AI, the survey found.
Protection Gaps

Global insurance protection gap expected to worsen through 2030, finds survey
A new survey has revealed that uncertainty around long-term earnings sustainability, emerging risks and affordability pose new challenges for insurers through 2030.
Bain & Company’s report, “Bridging the Protection Gap: Affordability, Access, and Risk Prevention”, shows that protection gaps are expected to worsen across all lines of the insurance business through 2030 as insurers worldwide contend with rate-driven growth that is unsustainable.
InsurTech/M&A/Finance💰/Collaboration

Hyundai Capital America and Root Inc. Announce Partnership
Root, Inc. (NASDAQ: ROOT), a leading technology company powering insurance solutions and the parent company of Root Insurance Company, and Hyundai Capital America (HCA) today announced a strategic partnership to bring innovative solutions and enhanced experiences to HCA customers. This collaboration aims to optimize the strengths of both companies to drive advancements in the auto finance and insurance industries.
HCA’s leadership in auto finance, combined with Root’s expertise in mobile technology and customer-focused insurance models, seeks to address evolving industry needs and set new benchmarks for customer satisfaction. By offering tailored products, the partnership strives to enhance the overall vehicle ownership experience to deliver personalized, technology-driven solutions.
Announcements

CARFAX Enhances Total Loss Valuation Report with Automated Calculation of Taxes and Fees
CARFAX, a leader in vehicle history and valuation, announced today the enhancement of its Total Loss Valuation Report to include automated calculation of taxes and fees. This enhancement is made possible through a partnership with Claim Toolkit, offering claims professionals the ability to more efficiently and accurately incorporate taxes and fees into final settlement amounts.
Since its launch in 2020, CARFAX's Total Loss Valuation Report has been extensively adopted by insurance companies across the United States, providing more accurate valuations for total loss claims and helping reduce cycle time.
"Claims professionals shared that automatically incorporating taxes and fees information into the CARFAX Total Loss Valuation Report would make the report more comprehensive and user-friendly," said Tom Scheffer, Director of Insurance Claims at CARFAX. "We're happy to provide this enhancement, helping our customers further streamline their total loss valuation process."
The CARFAX Total Loss Valuation Report is a valuable resource for total loss adjusters, enabling them to determine a vehicle's unique pre-accident value using CARFAX's VIN-specific History-Based Value. This value is derived from millions of used car listings and takes into account each vehicle's unique trim and options, mileage, condition, location, and hundreds of other attributes from CARFAX's vast vehicle history database. The CARFAX Total Loss Valuation Report is currently available for use in 48 states and the District of Columbia.
Recommended Events

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