Editor's Note
Wildfire Loss Amounts and Cause Remains Unclear
Many are asking and wanting to know fire damage insurance loss amounts and the official cause of the fires. Both share a wide-range of speculation and differing expert opinions. Calculating loss amounts are most challenging since fires are far from contained with high winds expected today through Wednesday. The mix of homes and businesses adds a blend of business interruption as well as secondary smoke damages to buildings that are not as obvious as total losses. Predictions run from $10B to well over $50B with some suggesting over $150B when factoring economic costs.
Similarly, reports of arson, man-made causes including fireworks and power lines swirl throughout.
Meanwhile, there are examples of extreme generosity and evil as catastrophes tend to bring out the very best and worst of humanity.
Los Angeles Wildfire Crisis
LA blaze damage likely to be largest wildfire insured loss in US history - Business Insurance
The Los Angeles wildfires, which have reduced entire neighborhoods to smoldering ruins and left an apocalyptic landscape, could become the costliest wildfires in U.S. history in terms of insured losses if analysts’ estimates of up to $20 billion materialize.
Dangerously high winds were expected to resume on Monday in Los Angeles, potentially hampering efforts to extinguish two stubborn wildfires that have claimed the lives of at least two dozen people.
The Los Angeles wildfire loss estimates are critical as they underscore the escalating financial risks posed by climate-related disasters, highlighting potential implications for the insurance industry and the broader economic resilience.
Power grid faults surged right before Los Angeles wildfires began: expert
[Ed. note: as of this writing the cause of L.A. area wildfires has yet to be officially identified. Reports of arson, man-made causes, fireworks on New Years' Day and other stories are likewise running rampant.]
A company that monitors electrical activity says faults along the Los Angeles power grid skyrocketed in the same areas where three of this week’s major wildfires are currently raging.
Bob Marshall, the chief executive of Whisker Labs, told Fox News Digital that the company recorded sharp increases in faults in the hours prior to the Eaton, Palisades and Hurst Fires.
Marshall said that his company has a network of around 14,000 sensors known as "ting" sensors across Los Angeles that can pinpoint and identify faults generated by electrical arcs. Through its network of sensors in homes, Whisker Labs is able to monitor the electric utility grid with "extraordinary precision and accuracy."
Insured losses from Los Angeles wildfires 'manageable'
The impact of the wildfires sweeping through the Los Angeles area on California homeowners insurers is expected to be manageable despite the projection of heavy economic losses.
Three fires that broke out Jan. 7, the Palisades fire, the Eaton fire, and the Hurst fire, had scorched almost 28,000 acres as of 7:30 a.m. ET Jan. 9 and had caused between $52 billion and $57 billion in preliminary damage and economic loss, according to AccuWeather.
Even with the expected heavy losses, carriers should be able to handle insured losses from the event considering the recent rate hikes approved in the state, said Janet Ruiz of the Insurance Information Institute.
"These losses are going to be manageable," Ruiz said in an interview. "The companies are getting the necessary increases [and] it's all about collecting adequate premium to be able to pay off the losses."
Insured losses
Piper Sandler analyst Paul Newsome said in a research note that while it is still too early to calculate total insured losses, they should be "rather manageable given the profitability and capital levels for most insurers."
Losses from the wildfires have the potential to rise significantly as CoreLogic said in a news release that there are over 456,000 homes with nearly $300 billion in reconstruction costs within the Los Angeles and Riverside metropolitan areas.
Jasper Cooper, vice president and senior credit officer for Moody's Ratings, said in an email that insured losses are expected to run in the "billions of dollars given the high value of homes and businesses in the impacted areas," adding that commercial property losses could be significant.
Former California insurance commissioner calls on carriers to step up amid Los Angeles fires
Devastating wildfires in Los Angeles are expected to rack up billions in insured losses. However, one former California insurance commissioner said he expects the catastrophe to be an “earnings event” for carriers, thanks to key regulatory reforms made in the state last year.
Dave Jones (pictured below), who served as insurance commissioner between 2011 and 2019, called on insurance companies to step up and take further action to help stabilize California’s insurance market, including factoring mitigation efforts into their risk pricing.
“This isn’t just about insurance,” Jones stressed. “It’s about how we adapt to a changing world. And right now, we’re not doing enough.”
Insured losses mounting in Los Angeles wildfires
According to Jones, insurers will be adequately reserved to cover the losses, currently estimated between $10 billion to $20 billion.
“They're not going to make underwriting returns this year, that's for sure,” said Jones. “But they have very sophisticated capacity to model the likelihood of these events. They use that modeling to decide how much they want to ask for (in premium).”
LA wildfires threaten billions in insurance losses: Moody's
The recent wildfires in the Los Angeles area are expected to cost property and casualty (P&C) insurers billions of dollars due to extensive damage to residential and commercial properties.
The ongoing fires, notably the uncontained Palisades and Eaton fires, have caused destruction and prompted mass evacuations, with the California Department of Forestry and Fire Protection actively engaged in containment efforts.
According to Moody’s, the high-value homes and businesses in the affected areas suggest that insured losses will be among the most significant in California's history.
"We expect insured losses to run well into the billions of dollars," Moody’s said in a report.
State Farm, the largest homeowners insurer in California with $2.75 billion in premiums written, could face significant exposure.
The situation is further complicated by elevated construction costs. Both material prices and labor costs have remained high since the pandemic, which could amplify the final insurance payouts.
Insurers will also face additional living expense claims, typically capped at 30% of a dwelling's value, and business interruption losses for commercial properties.
For context, California's most expensive wildfire to date, the 2018 Camp Fire, resulted in insured losses of $10 billion ($12.5 billion in 2024 dollars). The Woolsey Fire, which previously hit Los Angeles and Ventura counties, caused $4.2 billion in insured losses ($5.3 billion in 2024 dollars).
California wildfires unlikely to affect P&C re/insurer ratings: Fitch - Reinsurance News
In a new report, Fitch Ratings has confirmed that even though the Los Angeles wildfires will cause insured losses considerably higher than past events, they are not likely to affect ratings of property and casualty (P&C) insurers and reinsurers.
The ratings agency expects insured losses to remain within ratings sensitivities for affected issuers due to ample capital levels, diversified risk exposure, and insurers’ ability to increase premium rates.
Since the fires are not fully contained, the estimation of insured losses is still ongoing, but industry analysts and observers have estimated the insured losses range to be between $10 and $30 billion, with economic losses currently ranging between $150 billion to $275 billion.
Fitch explained, “Expected losses for rated re/insurers, while not affecting capital, will reduce near-term earnings, depending on exposure to claims from homeowners, auto, commercial property, and business interruption insurance. Companies most susceptible to negative rating actions are those where wildfire losses exceed earnings and reinsurance limits, weakening capital relative to rating sensitivities.”
The losses could, however, pressure weaker capitalized companies, and also increase reinsurance costs and further strain a system that has seen insurers retreat from the market, warns Fitch.
Telematics, Driving & Insurance
Attorney General Ken Paxton Sues Allstate and Arity for Unlawfully Collecting, Using, and Selling Over 45 Million Americans’ Driving Data to Insurance Companies | Office of the Attorney General
Texas Attorney General Ken Paxton sued Allstate and its subsidiary, Arity (“Allstate”), for unlawfully collecting, using, and selling data about the location and movement of Texans’ cell phones through secretly embedded software in mobile apps, such as Life360. Allstate and other insurers then used the covertly obtained data to justify raising Texans’ insurance rates.
Allstate, through its subsidiary data analytics company Arity, would pay app developers to incorporate its software to track consumers’ driving data. Allstate collected trillions of miles worth of location data from over 45 million consumers nationwide and used the data to create the “world’s largest driving behavior database.” When a consumer requested a quote or renewed their coverage, Allstate and other insurers would use that consumer’s data to justify increasing their car insurance premium.
These actions violated the Texas Data Privacy and Security Act (“TDPSA”), which created heightened protections for Texans’ sensitive data, including but not limited to precise geolocation information. The law requires clear notice and informed consent regarding how a company will use Texans’ sensitive data. Allstate never provided notice or obtained Texans’ consent to collect or sell their sensitive data. This is the first enforcement action ever filed by a State Attorney General to enforce a comprehensive data privacy law.
“Our investigation revealed that Allstate and Arity paid mobile apps millions of dollars to install Allstate’s tracking software,” said Attorney General Paxton. “The personal data of millions of Americans was sold to insurance companies without their knowledge or consent in violation of the law. Texans deserve better and we will hold all these companies accountable.”
Commentary/Opinion
How Insurance Can Adapt To Interconnected Risks
An interconnected world brings interconnected risks. In the modern age, threats interlock, intertwine and overlap. Climate change may raise geopolitical tensions, which breed cyber risks that can disrupt supply chains. That’s one example. But there are many others. In such a situation, treating each risk as independent, something to be seen as a standalone problem, isn’t a long-term strategy. Worse: It actually risks exacerbating the crisis on the whole. It’s like playing Whac-A-Mole, but the mole gets bigger every time.
The term often used to describe this set of complex, interdependent problems is "polycrisis." And a range of arguments have been put forward to describe how a polycrisis develops and what we ought to do about it. Some place the blame on the prevailing political and economic order. Others point the finger at wealth disparities. Others still have claimed we should accept the limits of human control and accept ecological realities. And perhaps there’s truth in all of these ideas. But it doesn’t answer the question of what we, as business leaders, can do practically. Critics of the polycrisis narrative justifiably say there’s a risk of getting so bogged down in diagnosing the problem that we don’t focus enough on solutions.
The Role Of The Insurance Industry MORE
Pierre du Rostu, CEO of AXA Digital Commercial Platform.
Dashcam footage takes bite out of disputed claims
Dashcams are increasingly recognized as reliable witnesses, providing clear, real-time evidence that helps reduce fraud and enhances road safety, Bader Law said in the report.
Insurers say there is a 27% drop in disputed claims when dashcam footage is available, according to a recent study by Bader Law.
Dashcams help reduce fraudulent insurance claims by 15%, the data showed, while uncovering fraudulent claims in 20% of cases nationwide.
The National Highway Traffic Safety Administration (NHTSA) also credits the decrease to information provided by dashcam footage, while the Federal Highway Administration (FHWA) says the footage helped resolve 20% of accidents investigated by the administration.
States that have seen positive results from dashcam footage:
- California dashcams helped resolved 30% of accident disputes.
- New York dashcams lead to a 25% drop in auto fraud claims.
- Police officers and insurance companies in Florida use dashcams in around 20% of accident investigations.
- Texas reports that the usage of dashcam footage has reduced insurance fraud cases by 15%.
Why innovation is the key to survival in the insurance outsourcing industry | London Daily News
As the whole world changes with time, so is the world of insurance; and in the same breath, outsourcing impacts the management of insurers with costs, operational efficiency, and other complex operational functions.
Consequently, as much as the insurance world continually evolves, the outsourcers only need to do one thing to stay ahead-their game: innovate. In a thriving and tumultuous market, new methods and solutions are the only hope for survival; otherwise, an organisation is sure to fall behind its competition.
Today, innovation is not a luxury; it is survival at its best. Let us swim into the reasons innovation will be de rigueur for the future of the insurance outsourcing industry, including insights and quotes from industry-leading authorities.
The Insurance Industry is Undergoing Rapid Change
Rethinking strategies, processes, and partnerships will be essential for insurance companies to adapt. With rapid changes in the global insurance sector owing to evolving consumer expectations and regulatory frameworks, it would also feign reliance on old-outsourcing providers without attention to new technologies and fast catching up.
As Mark Wilson, the former CEO of Aviva, once said: “In today’s insurance world, change is the only constant. Insurers must continually adapt or risk being left behind.”
The temporary changes in the outsourcing industry require proper adjustments and investments in innovative tools and strategies. Organisations that keep their ears on the ground to track market demands, customer needs, and regulations will survive by way of lowering costs, improving service levels, and minimising risk, all while maximising performance.
2025 PREDICTIONS
New Beginnings: Insurance Innovation 2025 | Insurance Innovation Reporter
Overestimating the impact of changes in the short term, while underestimating them over the long haul could be a fateful mistake for IT leaders and the companies they support now.
As we race into a new year, it’s worth taking a moment to both reflect on where we came from while also considering what will be different about the road ahead. We have, after all, reached the decade’s midpoint and we are certain that 2030 will be markedly different than 2020. Bill Gates once famously noted that we tend to overestimate the impact of changes in the short term, while underestimating them over the long haul. That could be a fateful mistake for IT leaders and the companies they support now.
Rob McIsaac is the President and CEO of RPM Ventures NC, LLC, an organization focused on developing deep and actionable insights that are specific to the insurance industry in North America
InsurTech/M&A/Finance💰/Collaboration
Moody's agrees to acquire Cape Analytics, which develops geospatial AI for insurance providers | TechCrunch
Financial services firm Moody’s announced on Monday that it has agreed to acquire Cape Analytics, a geospatial AI startup, for an undisclosed sum.
The deal, which is expected to close in Q1, subject to customary closing conditions, will give Moody’s access to Cape’s geospatial AI analytics technology for insurance underwriting. With the tech, Moody’s plans to create a property database capable of delivering “address-specific” risk insights for its insurance clients, said Moody’s CEO Rob Fauber.
Cape’s exit comes as the insurance industry ramps up its adoption of AI and predictive analytics technologies. A 2024 survey by Conning, an insurance asset manager, found that 77% of insurers are in some stage of deploying AI, a 16-percentage-point increase from the previous year. By one estimate, the global AI in insurance market will be worth $79.86 billion by 2032.
Through partnerships with geospatial image providers, Cape obtains satellite images, then applies in-house algorithms to extract structured data, like whether a property has solar panels and the condition of a roof, and transform it into a structured property information database.
Kottenstette claims that nearly half of top property insurers, as well as some of the world’s leading banks, use Cape to inform their pricing and underwriting strategies.*
Podcast Sponsor
Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts
Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a condensed audio version of the day's ‘Connected' newsletter, a daily scan of all the happenings in the world of Insurance & InsurTech News.
Pulse Podcasts: Introduce a new way for your audience to hear your voice! We are a podcast creation service that helps businesses turn their written content, like blog posts and news articles, into beautiful podcasts. Our platform writes the script, records the voices, and mixes the audio to create engaging content for your audience. It's affordable and has super-fast turnaround!
LISTEN AND SUBSCRIBE BELOW