Telematics Gains Traction in Auto Insurance Propelled By Safety, Accident ,Claims Management and Customer Service Focus June 27th 2025

Telematics, Driving & Insurance

CMT Expands Life-Saving Reach of CrashAssist® with Major New Deployment

CrashAssist’s real-time crash detection and emergency response now available to millions of drivers through AARP’s SafeTrip™ app

Cambridge Mobile Telematics (CMT), the world’s largest telematics service provider, today announced that CrashAssist®, its patented real-time crash detection and emergency response technology, is now available to millions of drivers through the AARP SafeTrip™ app. With more than 75 million licensed drivers over 50 in the U.S., this latest deployment significantly expands CrashAssist’s** life-saving reach — delivering faster emergency response and greater peace of mind to more people.

“AARP’s CrashAssist gives drivers something they have never had before — real-time response the moment a crash happens,” said William V. Powers, Co-Founder and CEO of Cambridge Mobile Telematics. “We’re proud to help AARP bring this technology to millions of drivers and their families, helping them stay safe, confident, and connected on the road.”

CrashAssist builds on AARP SafeTrip’s core features, which measure and help reduce driving risk. With CrashAssist, users now have easier access to help after a crash. The feature automatically detects collisions and alerts emergency services when needed. Whether it’s detecting a serious crash or providing the option to call for help, CrashAssist ensures that SafeTrip users get assistance when they need it most.

“CrashAssist is a state-of-the-art feature within the AARP SafeTrip app that provides drivers with the support they need,” said Josh Dunning, Vice President and National Director of AARP Driver Safety. “With CrashAssist, drivers and caregivers can feel confident that help is only a tap away — or will be contacted automatically when needed.”

LexisNexis Teams Up With Kia on Connected Cars in EU/UK

LexisNexis® Risk Solutions and Kia Connect have announced a strategic collaboration to enhance Kia’s connected vehicle ecosystem.

Kia Connect will utilise the leading information provider’s scoring service, which provides driving risk insights for Kia’s connected vehicle ecosystem leveraging the LexisNexis® Drive Metrics model. This initiative, spanning 27 countries in the European Union (EU) and the United Kingdom (U.K.), will introduce a consumer-friendly, risk-based driving score into Kia Europe’s newly updated app, the Kia App, empowering Kia owners that select the service with deeper insights into their driving behaviour.

A Drive Metrics score, including additional driving-related insights, will also be made available at the owners’ request to Kia’s participating insurers, helping to enhance their risk assessment and deliver personalised insurance offerings.

Travelers is updating its New Jersey auto program and rolling out IntelliDrive® 365, which allows participants to refresh their IntelliDrive score at each renewal.

Travelers is updating its New Jersey auto program with the rollout of IntelliDrive® 365, which allows participants to refresh their IntelliDrive score at each renewal.

Here's a breakdown of how it generally works and what it means for New Jersey drivers:

IntelliDrive 365 in NJ: While the standard IntelliDrive program monitors driving for 90 days and applies the score at the first renewal,
IntelliDrive 365 allows drivers to potentially impact their renewal rate based on their driving behavior throughout the year. Refreshing the Score: This means you can get a new driving behavior score at each renewal, based on your performance over the past year. This offers the potential for continuous improvement in your premium by maintaining or improving safe driving habits. Potential Savings: Safer driving behaviors, as evaluated by the app, can lead to potential savings on your auto insurance premium.

Risks:

It's important to note that IntelliDrive programs, including IntelliDrive 365, evaluate certain driving behaviors, and riskier behaviors could potentially result in a higher premium. I **Important Information for New Jersey Drivers:

Potential Savings:

In New Jersey, safe drivers in the IntelliDrive program can save up to 25% on their premium.

How it Works:

The IntelliDrive 365 app collects driving behavior data throughout the policy term and calculates a score used to adjust your premium at each renewal.

Keep in Mind:

Eligibility: Participation in IntelliDrive programs is subject to state availability and individual eligibility requirements.
Data Sufficiency: A sufficient amount of driving data must be recorded for each enrolled driver before a score can be assigned.

In short, Travelers' IntelliDrive 365 program in New Jersey offers the opportunity for drivers to continuously impact their auto insurance premium based on their safe driving habits.

Can-Am Telematics Selects Jungo's VuDrive to Expand Fleet Safety Offering - Insurtech Israel News

Jungo (TASE: JNGO), a leader in AI-based fleet safety and video telematics, today announced a new partnership with Can-Am Telematics, a trusted provider of fleet management solutions across North America.

As part of the agreement, Can-Am Telematics will offer VuDrive, Jungo’s all-in-one AI video telematics solution. Designed to help fleets reduce accidents, lower insurance costs, and improve visibility, VuDrive combines dual-facing AI camera, real-time driver alerts, GPS tracking, and telematics insights in a single, self-installable device – no installers or complex setups required.

“Can-Am Telematics knows what fleets need – reliable tools that are easy to use and deliver real value fast,” said Opher Suhami, CEO of Jungo Connectivity. “We’re proud they chose VuDrive, and we’re looking forward to helping more fleets make safety part of their everyday operations.”

This new partnership expands Jungo’s growing reseller network and supports Can-Am’s mission to provide fleets with advanced, practical tools that deliver real results on the road.

“VuDrive aligns perfectly with our mission to deliver solutions that create real impact for fleets,” said Johan Rahardjo, CEO of Can-Am Telematics. “It offers a powerful mix of safety, visibility, and ease of use – all in one plug-and-play device. We’re proud to partner with Jungo to help the fleet operators we support take a proactive approach to safety.”

Best’s Special Report: Personal Lines Results Propel Turnaround in US Property/Casualty Industry’s 2024 Underwriting Performance

Underwriting results in the U.S. property/casualty (P/C) industry were led by a $31 billion turnaround in the personal auto line of business, with the entire P/C industry ending the year with a net underwriting gain of $22 billion, compared with a $23 billion loss in 2023, according to a new AM Best report.

The 2024 financial results on each individual line of P/C business, along with corresponding analysis, are detailed in a new Best’s Special Report, titled, “2024 P/C Snapshot: Personal Lines Results Propel Turnaround in Underwriting Performance; Premiums Exceed $1 Trillion,” and the data is derived from the aggregation of companies’ statutory statements that was completed as of May 15, 2025.

The personal auto market segment had produced net underwriting losses for three consecutive years before the positive result in 2024. In addition, even though the homeowners/farmowners line of business saw a $2.1 billion underwriting loss for 2024, the result represented nearly a $14.0 billion turnaround from a $16.0 billion loss in 2023. The overall P/C industry also eclipsed the $1 trillion mark in direct premiums written (DPW) for the first time ever in 2024.

“Persistent efforts to improve rate adequacy, combined with the benefits of the continued leveraging of technology and data analytics to supplement underwriting, claims handling and ratemaking finally bore fruit in 2024,” said David Blades, associate director, Industry Research & Analytics, AM Best. “However, considering the losses from the devastating California wildfires, it’s highly questionable whether at least the homeowners’ underwriting performance from 2024 can be sustained in 2025.”

According to the report, commercial lines insurers were again profitable in 2024 as some lines continued to benefit from up-pricing and more effective risk selection. In particular, the commercial property line of business saw an $8.1 billion net underwriting gain compared with a $1.9 billion loss in 2023. Workers’ compensation and other liability (claims made) generated an underwriting profit, though each line experienced a tighter profit margin.

“The one commercial line that swung most decidedly in a negative direction was other liability occurrence, which AM Best believes includes the preponderance of umbrella and excess liability coverage,” said Christopher Graham, senior industry research analyst, Industry Research and Analytics, AM Best. “Insurers of these coverages have pushed to achieve pricing levels more indicative of recent loss trends, with larger commercial auto losses having a negative impact on umbrella and excess lines’ profitability.”

To access the full copy of this special report, please visit.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City.

CCC: Total repair cost increase lowest since 2017, labor remains elevated and parts per repair down | Repairer Driven News

The U.S. collision repair and auto claims industries have shown signs of stabilization; however, tariff impacts and other global issues affecting supply chains and costs could change that moving forward, according to CCC’s Q2 Crash Course report.

“Key performance indicators across both segments reflect improved underwriting results, easing cost pressures in some areas, while ongoing concerns around loss severity and social inflation continue,” the report states.

The average total cost of repair (TCOR) by 2024 year-end was more than $4,730, an increase of 3.7% YoY. CCC says that was the lowest increase since 2017. Through Q1, average TCOR increased 1.1% YoY, which is likely to develop further, according to the report.

We’re Losing Billions—Before We Ever Get to Court | Insurance Thought Leadership

The cultural instinct on the defense side to “hold back” our strongest arguments has become a billion-dollar blind spot for the insurance industry.

The Costly Strategy Hidden in Plain Sight

Every year, property and casualty carriers leave billions on the table—not because of nuclear verdicts, runaway juries, or third-party litigation funding, but because of something far more subtle and entirely under our control: the way we negotiate.

In an era where 99% of litigated claims settle, the cultural instinct on the defense side to “hold back” our strongest arguments has become a billion-dollar blind spot. We ration key negotiating points, fearing we’ll run out of ammo. We save key arguments to “surprise them at trial.” We frame less, anchor less, and persuade less. Meanwhile, the plaintiff bar is doing the opposite—and it’s working.

This isn’t a legal problem. It’s a strategy problem.

And it gets worse.

Not only do we hold back the arguments that matter—we rely on formats that make persuasion nearly impossible. While plaintiff attorneys lead with structured, written advocacy in the form of demand packages, defense teams default to brief, reactive phone calls that suppress advocacy and concede control.

We’re not just saying less—we’re saying it in the least effective way possible.

Taylor Smith is the founder and president of Suite 200 Solutions. John Burge is an engineer/attorney-turned-entrepreneur and operating executive at SigmaSight.

Conditions good for buyers, but uncertainty persists: Lockton - Business Insurance

Commercial insurance market conditions remain favorable for buyers across many lines, but economic uncertainty abounds, with tariffs a key concern, according to a report issued Wednesday by Lockton Cos. LLC.

Rates continue to fall across multiple lines, particularly in property, financial lines and specialty coverages, as insurers compete for existing and new business, the brokerage said in the report

Liability remains a notable exception, as pricing and capacity challenges persist because of social inflation and rising loss severity, and broad tort reform remains elusive, the report said.

Anthropic Wins Key US Ruling on AI Training in Authors’ Copyright Lawsuit

A federal judge in San Francisco ruled late on Monday that Anthropic’s use of books without permission to train its artificial intelligence system was legal under U.S. copyright law.

Siding with tech companies on a pivotal question for the AI industry, U.S. District Judge William Alsup said Anthropic made “fair use” of books by writers Andrea Bartz, Charles Graeber and Kirk Wallace Johnson to train its Claude large language model. ARTICLE

Announcements

Descartes launches parametric flood cover for commercial properties - Business Insurance

Descartes Underwriting SAS on Wednesday announced flood-at-location parametric flood coverage for U.S. businesses.

The product covers economic losses resulting from fluvial, pluvial and coastal flooding, including property damage, business interruption and extra expenses. Limits of up to $70 million per policy are available.

Claims are assessed based on flood depth measurements measured by on-site sensors and the tailored payout structure of a policy. No physical damage is required to trigger a payout.

Marsh McLennan’s Oliver Wyman to Acquire Healthcare Analytics Business Validate Health

Oliver Wyman, a global leader in management consulting and a business of Marsh McLennan (NYSE: MMC), today announced an agreement to acquire Validate Health, a healthcare analytics business that enables healthcare providers and Accountable Care Organizations (ACOs) to better manage costs, risk, and performance. The terms of the transaction, expected to close in summer 2025, were not disclosed.

Validate Health will join Oliver Wyman Actuarial, a specialized business within Oliver Wyman that provides actuarial services to insurers, investors, healthcare providers, corporates and other clients. The acquisition strengthens the business through powerful analytic and technology solutions that help clients grow market size, increase margins, optimize programs, manage risk, and secure investments and funding, while also enhancing patient outcomes.

“Healthcare is a complex and critical industry featuring a unique set of challenges, and it is undergoing a seismic shift,” said David Weinsier, Partner, Global Life and Health Leader for Oliver Wyman Actuarial. “This acquisition allows us to not only meet that moment but lead it. By combining our deep actuarial and policy expertise with Validate Health’s data-driven solutions, we are at the forefront of building an analytics platform that helps clients improve healthcare delivery and drive efficiency.”

Andrew Webster, Validate Health Co-Founder, added, “This is a milestone moment for us. From the start, our mission has been to make healthcare better through data. Joining forces with Oliver Wyman gives us the reach, actuarial and insurance expertise, and complementary skillsets to supercharge that mission. Our clients – and their patients – stand to gain the most.”

Palomar and Neptune Partner to Accelerate Growth in U.S.

Palomar to Appoint Neptune as Exclusive Managing General Agent for Flood Insurance

Palomar Holdings, Inc. (“Palomar” NASDAQ: PLMR), a leading specialty insurer, and Neptune Flood (“Neptune”), the largest provider of private flood insurance in the United States, today announced a strategic partnership under which Neptune will become Palomar’s exclusive managing general agent for flood insurance.

Palomar will continue its longstanding commitment to the private flood insurance market while gaining access to Neptune’s AI-based technology powered by data science and machine learning. The partnership enables both companies to advance their shared mission to deliver a robust technology driven alternative to the National Flood Insurance Program and make flood coverage more accessible to customers nationwide.

“Neptune’s technology and underwriting capabilities make them an ideal partner as we continue to grow in the flood insurance space,” said Jon Christianson, President of Palomar. “Together, we are expanding flood insurance availability with a streamlined and scalable solution that delivers strong value to our policyholders and partners.”

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