News

Insurance industry adjusts to tariffs and trade wars
We are entering a higher cost operating environment for most industries.
New tariffs mean any item may have higher market value, replacement value, manufacturing cost and even repair cost. It follows that insurers are incorporating geopolitical risk scores and supply chain exposure metrics into their underwriting models, particularly for industries that are heavily reliant on international trade.
The White House has kicked off the early stages of a global trade war.
The near-term net effect is the growing reality that we are entering a higher cost operating environment for most industries. Volatility is always a challenge for commercial interests. Now, the more acute near-term challenge for the insurance sector is accommodating the dramatic linear trendline in costs of tangible goods throughout the supply chain and navigating uncertainty in the global economy created by shifting trade policies. These emerging scenarios are putting downward pressure on capital commitments and delaying critical underwriting decisions in multinational and trade-dependent lines of business.
Tariffs in 2025: A scoreboard The current global trade environment is in many ways a moving target for United States businesses, but in other ways it is not. President Donald Trump campaigned on wide use of tariff actions, and he has followed through on that promise. To date, varying ranges of additional duty rates have been threatened or imposed on an array of companies and commodities.

State regulators want insurers to downplay key financial strength figure
State insurance regulators resumed discussions Tuesday on a proposal to make a key measure of insurance companies’ financial health confidential.
The proposal by the Capital Adequacy Task Force would discourage insurers from releasing risk-based capital figures. RBC numbers are a regular feature of public companies’ financial reports and earnings calls with Wall Street analysts.
RBC requirements provide for a ratio to assess the level of risk associated with an insurance company's assets. Insurers generally like to operate with a 400% to 450% RBC ratio. Brighthouse Financial is one insurer that has struggled with its RBC ratio in recent quarters.
The RBC change is an unusual proposal in that it united life insurers and consumer advocates in opposition. Regulators let the RBC proposal rest for months before reviving it Tuesday during a CATF session at the spring meeting of the National Association of Insurance Commissioners.
Ohio made the original proposal, which would prohibit publication of RBC figures in “press releases, earnings releases, webcast materials, or any other earnings presentations or webcasts.”
The concern is that wide dissemination of RBC figures is leading to a misunderstanding of insurance companies’ financial strength, Ohio regulators claimed.
“Because the NAIC formula develops threshold levels of capitalization rather than a target level, it is neither useful nor appropriate to use the RBC formula to compare the RBC ratio developed by one insurance company to the RBC ratio developed by another,” the proposal reads. “Comparisons of amounts that exceed the threshold standards do not provide a reliable assessment of their relative financial strength.”

NAIC backs FIO shutdown
Regulator pushes to preserve state control
The National Association of Insurance Commissioners (NAIC) identified the elimination of the Federal Insurance Office (FIO) and the preservation of state control over health insurance regulation among its federal priorities for 2025.
In a letter to congressional leaders, the NAIC said the FIO duplicates regulatory work already performed by state authorities, conflicting with states' established role as primary regulators of insurance markets.
According to the NAIC, the presence of the FIO complicates interactions with international regulators and undermines the separation between the Treasury Department and other financial regulatory entities.
The NAIC also raised concerns about the potential politicization of insurance regulation, noting the Treasury Department was intentionally separated from other financial regulators to avoid such outcomes.
Research

Insurers shift investment strategies as inflation concerns resurface: Goldman Sachs
Goldman Sachs Asset Management, an investment firm managing assets across diverse sectors, has released its 14th Annual Global Insurance Survey, offering insight into how insurers are adjusting their investment strategies in response to evolving economic challenges.
With inflation concerns intensifying, 52% of insurers now identify it as the most significant macroeconomic risk to their portfolios—an increase from 42% in 2024 and approaching levels seen in 2023.
The survey, based on responses from 405 Chief Investment Officers (CIOs) and Chief Financial Officers (CFOs) overseeing more than $14 trillion in assets, highlights how firms are repositioning their portfolios to navigate shifting market conditions.
Goldman Sachs Asset Management’s findings indicate that, despite inflationary pressures and slowing economic growth, insurers continue to allocate capital toward private assets.
“Our 14th Annual Global Insurance Survey shows insurers are navigating evolving macroeconomic concerns by rotating toward asset classes with the potential to provide both attractive risk-adjusted returns and diversification benefits,” added Mike Siegel, Global Head of Insurance Asset Management and Liquidity Solutions for Goldman Sachs Asset Management. “Amid this industry-wide rotation, important new trends in liquidity management may be developing.”

The Ultimate Guide to Vehicle Data. How Vehicle Data is Shaping the Future of Auto Insurance
Smarter, safer, better vehicles should be less risky to operate and, when built with repair and resilience in mind, may also be cheaper and easier to fix when accidents do happen.
The technologies car makers introduce to make vehicles “smarter, safer, better” may be optional equipment and can cause variations in initial value of the new vehicle and retained value as that vehicle hits used car years which in turn has lingering effects on insurance. Auto insurance companies are increasingly using vehicle data to improve their risk assessment and pricing models for vehicles, drivers, driving conditions, operator behavior, and surrounding traffic.
The vehicle data we will discuss in this guide includes connected car data, driver data, and data as it relates to features on a vehicle. This data can be collected from a variety of sources, including in-car sensors, GPS data, and even social media. By analyzing this data, insurers can better understand how drivers behave and how likely they are to get into accidents. This information can then be used to offer more personalized insurance rates and to provide drivers with more accurate information about their risk.
There are several ways that vehicle data can be used to make auto insurance companies more competitive.
How to reach the rising generations of insurance professionals
Millennials and Gen Zers are hopeful about the future of insurance, especially with the power of technology by their side.
By catering to the younger generations’ desire for technological innovation, insurance businesses can reshape their future.
The insurance industry is facing a talent crisis.
Less than 25% of the industry's workforce is under the age of 35. And within the next 15 years or so, half of the workforce is expected to retire, Accenture reports. Millennials and Gen Zers too often see insurance as a slow-moving, paper-driven environment that doesn’t offer the exciting career opportunities they are looking for, making it hard to recruit them.
Those already in insurance know that it is a rewarding profession. They’ve seen firsthand how their work protects their clients and comes to their aid when they need it most. They’ve also been in the trenches of the industry’s digital transformation, integrating technology to further this important work. While the younger generations overwhelmingly recognize this progress, they also see room for improvement with technology adoption.
We as an industry need to do more to show the potential a career in insurance has to offer. These tech-savvy generations have a lot to offer. If they see the value our industry provides its customers, we can attract talent that will no doubt transform the way we work, making our businesses more efficient so that we can continue our mission of protecting customers.
So how do we get Millennials and Gen Zers excited about insurance?
Digitally connected In a recent Ivans client survey of Gen Z/Millennial insurance professionals, nearly 70% of survey respondents said the industry's biggest growth opportunity is offering quick and easy digital experiences. That shouldn’t be surprising since these younger generations have grown up with technology. Tools like ChatGPT and social media have become ingrained in their personal lives, and they expect it in their professional lives as well.
NICB: U.S. Vehicle Thefts in Decreased by 17% in 2024
Vehicle thefts in the U.S. fell by 17% in 2024 from a year earlier, the largest annual decrease in vehicles stolen in the last 40 years, a new report shows.
In 2024, 850,708 vehicles were stolen nationwide, down from a peak of 1,020,729 thefts in 2023. The drop in thefts reported by the National Insurance Crime Bureau was the first time since 2021the total number of stolen vehicles fell below 1 million.
NICB data show the trend in U.S. vehicle thefts in the past five years:
- 2020 – 880,595
- 2021- 932,329
- 2022- 1,008,756
- 2023- 1,020,729
- 2024- 850,708

Homeowners Repair Cycle Length Reaches All-Time HighHomeowners Repair Cycle Length Reaches All-Time High
Homeowners claims are taking longer to resolve than ever before with the average claim cycle time—from filing the claim to finished repairs—now 32.4 days, says J.D. Power.
Catastrophic events and homeowners premium increases across the country have combined with slow repair cycle times to dampen customer satisfaction with the homeowners insurance claims experience, according to the J.D. Power “2025 U.S. Property Claims Satisfaction StudySM."
Homeowners claims are taking longer to resolve than ever before. The average claim cycle time—from filing the claim to finished repairs—is now 32.4 days. The average cycle time from first notice of loss to final payment is now 44 days. Both are the longest times ever recorded by the study, which began in 2008.
For claims that are completed within 10 days, the average customer satisfaction score is 762 on a 1,000-point scale, according to J.D. Power. For claims that take more than 31 days to repair, the score falls to 595.
Catastrophic events continued to plague the homeowners market in 2024, with 27 individual weather and climate disasters with at least $1 billion in damages in the U.S., according to the National Oceanic and Atmospheric Administration (NOAA). That's topped only by the record-setting 28 events in 2023.
As catastrophes continue to pile up, “homeowners insurers are currently losing roughly one nickel on every dollar of premium they collect, and with total cost of events like the California wildfires still being assessed, there seems to be no end in sight," said Mark Garrett, director of insurance intelligence at J.D. Power. “Customers are, in essence, paying higher prices for slower service. The average claimant does not receive final payment on a claim until 44 days after the first notice of loss, and unless insurers are communicating frequently and clearly along the way, customer satisfaction suffers."
Claims
What Chief Claims Officers Can Do About a Growing Trend of Alleged Bad Faith Claims
In the past few years, we’ve seen a significant rise in bad faith claims against insurers in the U.S.
According to a 2022 article by Reuters, multiple jurisdictions have lowered barriers for insured parties, making it easier to establish bad faith claims, which increases insurers’ potential exposure. Concurrently, plaintiffs’ attorneys are employing aggressive strategies, such as increasingly leveraging time-limit and policy-limit settlement demands as part of their litigation efforts.
InsurTech/M&A/Finance💰/Collaboration

Guidewire to acquire Quantee
Guidewire is planning to acquire Quantee, a Poland-based insurtech specializing in dynamic pricing software for insurers.
The acquisition supports Guidewire’s strategy to modernize underwriting and pricing capabilities across its cloud platform.
Founded in 2016, Quantee—a team of ~29—raised $1.92 million and counts ERGO, Zurich, Cuvva, and Agria Pet Insurance as clients.

Ethos considering IPO - report
Ethos, an insurance technology startup, is exploring an initial public offering that could take place as soon as this year, Bloombergreported, citing people familiar with the matter*
The company has tapped Goldman Sachs Group Inc. to advise on the potential listing, though no final decision has been made.
The Austin-based firm was last valued at $2.7 billion in a funding round led by SoftBank Vision Fund 2 in July 2021. Representatives for Ethos and Goldman Sachs declined to comment, according to the report.
Led by co-founder and CEO Peter Colis, Ethos reported 50% year-over-year revenue growth in 2024 but did not disclose further details. The company, which offers life insurance policies of up to $3 million without requiring a medical exam, promotes a streamlined approval process that takes about 10 minutes, according to its website.
Just for Fun

Opening Day 2025! MLB regular season starts, season opener today.
[Ed. Note: Spring has arrived with the opening of baseball season. Although the official first day of spring was March 20th, many believe it is Major League Baseball that truly marks the new beginning. It reminds us that anything is possible. "Play Ball!"]
The Tokyo Series jumpstarted MLB's 2025 regular season schedule on March 18-19, with the defending World Series champion Dodgers earning a two-game sweep over the Cubs at the Tokyo Dome. But that was just a sneak preview of sorts.
Now comes the main attraction: Opening Day. A 14-game slate on Thursday, March 27, will see 26 other MLB teams begin their seasons, with the Cubs and Dodgers also resuming play. (The Rays and Rockies will be the last to get things going, on Friday, March 28, to allow an extra day to prepare Tampa's George M. Steinbrenner Field.)
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