Climate/Change/Sustainability/ESG
Zurich and Aon to support net-zero transition through new clean hydrogen insurance facility
Zurich Insurance Group (Zurich) and Aon have launched a pioneering clean energy insurance facility, providing comprehensive coverage globally for blue and green hydrogen projects with capital expenditures of up to USD 250 million.
This initiative with Zurich as the lead insurer and Aon as the exclusive broker aims to accelerate the development of clean hydrogen projects. It also forms part of Zurich’s commitment to support the net-zero transition through customer engagement, new services and product innovation.
"Insurance is a key enabler to facilitate the net-zero transition, providing protection as well as risk expertise. Clean hydrogen has immense potential as an eco-friendly alternative to fossil fuels and we strongly believe it can play a critical role in the energy transition. We are proud to bring this ground-breaking initiative to the market together with Aon.
Sierra Signorelli, CEO Commercial Insurance at Zurich
News
State Farm General’s rate filings “raise serious questions” – Lara
State Farm General is seeking to significantly raise insurance rates in a move being questioned by California Insurance Commissioner Ricardo Lara.
The insurer has applied for a 30% rate hike for homeowners; 36% for condo owners; and 52% for renters. It was noted that, if approved, the increase would be the most substantial for the company over a seven-year period.
For Lara, the request could be an indication of the firm’s current standing.
The insurance commissioner was quoted as saying: “State Farm General’s latest rate filings raise serious questions about its financial condition.
“This has the potential to affect millions of California consumers and the integrity of our residential property insurance market.”
Additionally, Lara’s camp is said to be keen to “get to the bottom” of the company’s financial position and will conduct an extensive review before deciding on the applications.
Earlier this year, the insurer announced that approximately 30,000 homeowners’, rental dwelling, and other property insurance policies would not be renewed as part of its partial pullout from the California market. Around 42,000 commercial apartment policies also faced non-renewal.
At the time, State Farm General cited “some difficult but necessary decisions” that had to be made to remain sustainable in the state.
Commentary/Opinion
Swiss Re: Home insurance still priced too low for climate risk
This has been a year of insurance sticker shock in the U.S. But one man who provides insurance to insurers thinks maybe the shock still isn't enough to steer people away from risk in a changing climate.
"There is not a lot of action yet, not enough," Jacques de Vaucleroy, chairman of Swiss Re, said in a recent interview at the company's Manhattan offices. Homes are still being built in places they shouldn't be, he noted, and often grandly at that. Premiums relative to the potential payout for a claim are still acceptable for many consumers, he added.
Such a view might infuriate homeowners in Florida, where the average premium has topped $5,000 and where more than 1 million residents have turned to the state-backed insurer of last resort because they can't find or afford a policy on the private market. But reinsurers like Swiss Re have a more global view.
So perhaps it's understandable that de Vaucleroy believes more expensive insurance will have beneficial effects.
"My hope is that when it starts to bite, we will see that the traditional responses are not working," he said. "Then there will be way more money, way more interest" in steps to mitigate and adapt to climate impacts, and even in informed retreat from risky areas.
Getting granular information on U.S. home insurance costs is difficult because insurers have fought efforts to systematically collect ZIP-code-level data on premiums. However, researchers Benjamin Keys and Philip Mulder recently tried a new approach of gathering data through mortgage escrow payment servicers. In a National Bureau of Economic Research working paper published in June, they write that average nominal home insurance premiums across the U.S. increased by 33% between 2020 and 2023, from $1,902 to $2,530. That represents a 13% real increase.
Home insurance shock hitting housing market has landlords concerned - Fast Company
80% of landlords in ResiClub’s latest survey say they’re concerned about future home insurance increases.
Earlier this year, a friend of mine saw the monthly home insurance and property taxes on his Fort Lauderdale, Florida, rental property, which he bought during the pandemic frenzy, increase by $500 per month. It cut his cash flow in half.
He isn’t alone: The average U.S. home insurance premium rate rose 11.3% in 2023, according to S&P Global. That was double the 6.6% increase in 2022 and far above the pre-pandemic increases in 2018 (+3.2%) and 2019 (+2.5%).
Among the landlords polled in the ResiClub-Groundfloor Housing Investor Survey conducted this month, 80% said they’re concerned about future increases in home insurance. Of those, 37% are “very concerned.”
Home insurance premiums have been increasing faster in coastal states, particularly around the Gulf, with the average Texas homeowner experiencing one of the largest increases last year (+20.3%). That said, these increases are happening far beyond the coast. According to ResiClub’s reporting, the rise in home insurance premiums is due not only to climate risk but also to housing and construction inflation. Replacement and repair costs have soared, and insurers are trying to keep up, although some state insurance commissions are slowing the process.
Even homeowners in Indiana and Iowa saw their average home insurance premium rates rise by 12.2% and 13.5%, respectively, in 2023.
Lance Lambert
Your car is your worst asset for privacy. Here's why.
Two out of every three cars sold feature embedded connectivity, according to Counterpoint Research.
Mozilla Privacy Not Included leader Jen Caltrider joins Wealth! to discuss the state of privacy in modern cars.
"Every car that people buy these days is bad for privacy. There are no good options for new cars for privacy," Caltrider explains. She points to Tesla (TSLA), Nissan, and Kia's privacy policies as particularly striking, as they seek to collect very personal data.
"When you think about privacy, we're going to have to give up data in our connected world. It's just how it works. And what you want to see is a product that only collects the data it needs to give you the service. So for a car, you want it to collect only the data it needs to get you from point A to point B safely and then use it only for that," she says. However, most cars today collect much more data to sell to advertisers, data brokers, and insurance companies. Modern cars are equipped with microphones, cameras, and sensors that all collect information to make inferences about users.
AI in Insurance
How to balance AI and human expertise in insurance underwriting - FinTech Global
Imagine an insurance industry where decisions are made with the speed and precision of a machine, yet imbued with the empathy and discernment of a human. This is not a futuristic dream but a present-day reality being shaped by the integration of AI in insurance underwriting. As AI takes on more significant roles, automating data-intensive tasks and improving risk assessment accuracy, the indispensable value of human expertise becomes even clearer. AI automation specialists Simplifai lifts the lid on the synergy between AI and human expertise in insurance.
Underwriters today are not just data analysts but also empathetic advisors who understand the nuances behind every application.
The synergy between AI and human judgment promises a more efficient, accurate, and customer-centric approach to underwriting. However, achieving this balance requires careful consideration of the strengths and limitations of both AI and human underwriters.
The importance of AI in insurance underwriting
AI technologies have revolutionised the underwriting process by automating repetitive and data-intensive tasks.
With AI, insurers can process large volumes of data rapidly, reducing the time taken for underwriting decisions and allowing for quicker responses to customer applications. Automated data extraction from various sources, including medical records and financial statements, minimises manual entry errors and streamlines the workflow, making the process more efficient and less prone to human error.
Advanced AI algorithms enable insurers to price policies with unprecedented accuracy. By analysing vast amounts of historical data and identifying complex patterns, AI can predict risk levels more precisely. READ ON
FinTech Global
InsurTech/M&A/Finance💰/Collaboration
Raincoat, pioneering AI climate insurance in Puerto Rico, clinches $150k
Raincoat, a startup based in Puerto Rico, has received a significant financial boost with a $150k award from Google.
This funding forms part of the Google for Startups Founders Funds program, according to a report from News is my Business.
The company was chosen among 20 Black and Latino entrepreneurs to receive not only the cash award but also Google Cloud credits and valuable mentorship resources.
ed by Jonathan González in 2018, Raincoat specialises in developing scalable climate insurance solutions that utilise AI to manage and process individual claims instantly. The platform connects insurance, reinsurers, distributors, and end-users, to help deliver climate protection and resilience for everyone.
Each founder in the Google program, including Raincoat, will benefit from $150,000 in non-dilutive cash awards and $100,000 in Google Cloud credits. These resources are supplemented with access to mental health support and expertise from Google’s AI and sales teams.
Maya Kulycky, vice president of Strategy and Operations at Google Research, said, “Through the Google for Startups Founders Funds, we are proud to invest in promising Black and Latino founders who are leveraging AI technology to help address some of today’s most pressing issues. We are inspired by the groundbreaking work of these founders and their potential to shape the future of AI.”
CAPE Analytics And Vexcel Enter Strategic Imagery Partnership To Enhance CAPEs AI-Powered Property Intelligence Products
New partnership with Vexcel Data Program increases CAPE's coverage to over 99% of U.S. households and adds access to post-disaster imagery.
Today, CAPE Analytics, the leader in AI-powered property insights for insurance and real estate risk, and Vexcel, the global leader in aerial imaging, are announcing an expansive new partnership.
The new partnership provides CAPE with aerial imagery at a resolution, accuracy, coverage, and recency to boost its property insights and expand its product footprint in the United States, Canada, and Australia.
For the last decade, CAPE Analytics has pioneered predictive property risk insights now relied upon by over 80 enterprise clients, including most of the top 30 homeowners insurance carriers in the U.S., and the largest investment banks in the world. CAPE generates and instantly delivers 80+ powerful property analytics at massive scale, with insights ranging from current roof condition, roof age, and living area to hail and wildfire risk scores. These insights allow insurance carriers, financial institutions, and home and business owners to understand, manage, and mitigate property-level risk with unprecedented granularity. CAPE's use of Vexcel's high-resolution orthomosaic imagery furthers the company's mission to provide clients with the most comprehensive, timely, and reliable property risk analytics available anywhere.
Arthur J. Gallagher & Co. Acquires NetClaim
Arthur J. Gallagher & Co. today announced that its claims and risk management solutions subsidiary, Gallagher Bassett, has acquired NetClaim from NAVEX. Terms of the transaction were not disclosed.
NetClaim provides comprehensive first notice of loss and first report of injury services for risk management clients, insurance carriers and third-party administrators throughout the United States. NetClaim will join Gallagher Bassett's Incident Management team under the direction of Niel Simon, Executive VP of Gallagher Bassett Global Solutions.
"NetClaim's expertise in claims intake services will enhance Gallagher Bassett's incident management capabilities and deliver superior outcomes for our clients," said J. Patrick Gallagher, Jr., Chairman and CEO. "I am excited to welcome the NetClaim team to our growing company."
Arthur J. Gallagher & Co. (NYSE: AJG), a global insurance brokerage, risk management and consulting services firm, is headquartered in Rolling Meadows, Illinois. Gallagher provides these services in approximately 130 countries around the world through its owned operations and a network of correspondent brokers and consultants.
Claims
Why Touchless Claims Is a Must-Have in 2024 | Insurance Thought Leadership
Enhanced customer experience, cost reduction, fraud prevention, improved accuracy and scalability make it a compelling choice for the industry.
The insurance industry, traditionally known for slow adoption of technology, is on the brink of a transformation. Touchless claims processing, once a futuristic concept, is rapidly becoming a necessity.
As we move further into 2024, the demand for efficient, customer-centric solutions has never been greater. Touchless claims processing promises to revolutionize the insurance sector by enhancing efficiency, reducing costs and significantly improving customer satisfaction. This blog explores why touchless claims processing is a must-have for the insurance industry in 2024 and beyond.
The Evolution of Insurance Claims Processing
Historically, insurance claims processing has been labor-intensive and time-consuming. Customers often faced long wait times, extensive paperwork and numerous touchpoints with various agents. This approach not only led to customer dissatisfaction but also increased operational costs for insurers. The advent of digital technologies has paved the way for a more streamlined approach, but the full potential of automation is realized with touchless claims processing.
Abhishek Peter is an assistant manager at Fecund Software Services.
Announcements
Engage PEO Expands into New Risks and Territories with Gradient AI
Through a new tool based on the vendor’s Underwriting Solution, Engage PEO has been able to increase its risk appetite and expand into to new markets.
Business has been booming for Engage PEO (Hollywood, Fla.), but to ensure that profitability marched along with growth, the professional employer organization adopted Gradient AI’s Underwriting Solution to enhance the accuracy and efficiency of its underwriting processes.
The company built a tool based on the Gradient AI solution that lets its underwriters leverage real-time loss data to evaluate the projected loss of a prospective client. The AI outcome becomes the basis for the premium charged to clients for their WC insurance. With the new tool, Gradient AI-based tool, Engage PEO has achieved enhanced risk assessment capabilities, letting it increase its risk appetite and expand into to new markets in order to service a broader range of clients.
Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter
People
Turner to succeed Ryan as CEO of Ryan Specialty
Timothy W. Turner, a longtime senior executive at Ryan Specialty Holding Inc., will succeed the company’s founder Patrick G. Ryan as CEO of the specialty intermediary on Oct. 1, as Mr. Ryan moves to executive chairman, the company announced Monday.
Mr. Turner is currently president of Ryan Specialty and chairman and CEO of Ryan Turner Specialty, its wholesale brokerage unit.
Before joining Ryan Specialty, Mr. Turner was president of rival CRC Insurance Services Inc. He joined Ryan Specialty when it was founded in 2010. Dozens of other former CRC employees joined him.
Mr. Ryan, who founded Aon PLC, has led Ryan Specialty for the past 14 years, growing it into the third-largest specialty intermediary and taking it public in 2021.