Commentary/Opinion
APCIA: ‘Strong leadership’ needed to overcome insurer challenges
When testifying during a recent U.S. House of Representatives subcommittee meeting, an American Property Casualty Insurance Association (APCIA) executive said the organization is prepared to work with federal regulators and policymakers to address rising insurance rates.
Robert Gordon, APCIA’s senior vice president of policy, research, and international, told the House Financial Services Committee’s Subcommittee on Housing and Insurance last Thursday that while insurers “remain committed” to their policyholders, the market is facing challenges that will require “strong leadership” to overcome.
“Our challenge is simple economics,” Gordon said. “Insured costs and exposures are escalating much faster than regulators are allowing insurers to increase rates.”
Gordon told the committee that global natural catastrophe losses have nearly doubled in the past decade, costing insurers more than $24 billion during the first eight months of 2023 alone.
“The number one driver of property losses has been the accumulation of asset values in high-climate-risk regions as more people are moving into buildings in areas with high hurricane and wildfire risk that have become more expensive to rebuild,” continued Gordon. “Losses are also being driven by economic inflation, climate change, and legal system abuse.
“Insurance availability can be best improved by allowing competitive private markets to actuarially price risk according to expected costs while reducing government rate suppression and policy form constraints. Insurance affordability is best addressed through improved mitigation and resiliency programs. APCIA members have been supporting dozens of climate mitigation and resiliency programs that can help reduce climate-related losses and make insurance more affordable.”
News
Insured catastrophe losses have now surpassed $100bn in 2023
Global insurance and reinsurance market losses from natural catastrophe events have already surpassed $100 billion in 2023, making this the sixth year since 2017 that this level of nat cat insured losses has been reached, according to Gallagher Re’s Chief Science Officer Steve Bowen.
Secondary peril events have had a significant impact in insurance markets again this year, with Bowen’s data estimating that 81% of the now over $100 billion of insured catastrophe losses came from these perils.
Posting on Linkedin, Bowen said, “We continue to believe that $100 billion insured loss years is becoming the benchmark moving forward.”
“Perhaps the most interesting part of 2023, thus far, is that we’ve gotten to $100+ billion almost solely driven by high frequency / lower dollar ‘secondary’ events versus low frequency / higher dollar ‘primary’ events,” Bowen added. “In fact, this is one of the few years where we’ve hit $100+ billion without a major ‘primary’ event driving loss costs.”
Severe convective storms (SCS) losses in the United States continue to be the biggest contributor to the global bill, with $56 billion through the start of November, Bowen explained.
He said that it’s actually not that surprising that secondary perils have driven the bulk of losses, as since the year 2000 only three years, 2004, 2005, and 2017, have seen primary perils drive the majority of insured catastrophe losses.
Home Insurers To Be Scrutinized in Climate-Risk Study
The Treasury Department’s Federal Insurance Office (FIO) is taking the next step in its plan to collect data from insurers to assess climate-related financial risks facing homeowners and others nationwide.
The agency has asked the Office of Management and Budget (OMB) to approve its first-ever data collection project, which was proposed last year and aims to help the government assess the potential for major disruptions of private insurance coverage in regions that are particularly vulnerable to climate change. The FIO said the information would also help it assess both the availability and affordability of insurance for homeowners and other insured entities.
The data to be collected includes previously unavailable insurance down to the zip code level from the largest home insurance providers that collectively underwrite 70% of homeowners insurance premiums nationwide, the FIO said. The data to be collected is critical to understanding how climate-related financial risks impact individuals and families across state markets, particularly given recent insurer pullbacks and surging premiums in several states, it added.
Stable Jan. 1 reinsurance renewals expected
Jan. 1 reinsurance renewals will likely proceed in a more orderly fashion than was the case heading into this year, according to industry sources.
Additional capital and a resetting of expectations are likely to facilitate a less challenging process than at Jan. 1, 2023, sources said during a panel discussion Monday at the annual conference of The American Property Casualty Insurance Association.
Alex van Dijk, Morristown, New Jersey-based president, U.S. branches, at Guy Carpenter LLC, said the industry was “highly surprised” by the “significant” shift in pricing at last January’s renewals, saying it was greater “than our clients were prepared for.”
“I do see a more stable outlook for this renewal,” said Kerri Hamm, executive vice president, head of business development, for Munich Re U.S., adding that there was a “reset” of pricing and structure at last year’s renewals.
Molly Tully, Boston-based executive managing director, Aon Reinsurance Solutions, part of Aon PLC, said that “over the past 12 months, we have gone from a very dislocated, challenging market at Jan. 1 to what by April, May, June was a relatively stable marketplace.”
Ms. Tully added that the stability has been bolstered by a rebound of some $60 billion in the reinsurance industry surplus capital since bottoming in last year’s third quarter.
Mr. van Dijk said that positive third-quarter earning news from reinsurers has helped attract capital to the sector, which should continue into 2024 and 2025.
Zurich Insurance 9M P&C Gross Written Premiums Rise; Expects To Meet 2023-2025 Targets
Zurich Insurance Group (ZURVY) reported Thursday that its nine-month Property & Casualty or P&C gross written premiums increased 8 percent to $34.59 billion from last year's $32.09 billion. The growth was 9 percent on a like-for-like or LFL basis.
P&C insurance revenue grew 9 percent on a reported and LFL basis from last year to $31.42 billion, driven by strong growth in commercial and retail insurance, supported by rate increases of 6 percent
In the first nine months, Life Present value of new business premiums or PVNBP went up 21 percent on a reported basis and 23 percent on LFL basis to $12.17 billion.
The company recorded PVNBP growth in EMEA, Asia Pacific and Latin America.
Farmers Exchanges gross written premiums grew 2 percent from last year to $20.64 billion.
George Quinn, Group Chief Financial Officer, said, "We maintained momentum in the third quarter, delivering continued top-line growth following a very strong first half of the year and a great start to the new financial cycle. This makes us confident that we'll be able to finish the year strongly and achieve our financial targets for 2023-2025."
Mitchell Reports a Lower Total Loss Rate for Electric Vehicles
Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty (P&C) claims and Collision Repair industries, today released its latest trends report: Plugged-In: EV Collision Insights.
This quarter's report examines total loss frequency for electric and ICE automobiles. In the U.S. and Canada from Q1 to Q3 2023, the EV total loss rate was 7.25% for models 2020 and newer. Luxury ICE automobiles manufactured over the same time period and with a comparable actual cash value (ACV) had a rate of 7.47% versus 8.49% for all ICE vehicles.
"Many believe that auto insurers are writing EVs off as a total loss more often than their ICE counterparts of a similar model year and ACV, even with only minor damage," said Ryan Mandell, director of claims performance at Mitchell. "Our data simply does not support that conclusion. In fact, even though an EV's lithium-ion battery significantly increases the likelihood of a total loss outcome, we do not see these automobiles declared total losses more often than ICE alternatives."
Along with total loss frequency, the Q3 2023 Mitchell report documents the difference in EV and ICE automobile:
Labor: Labor for EVs represented nearly half the cost of the total collision repair (49.66%) as compared to ICE alternatives (41%), equating to more than six additional labor hours per job.
Claims Severity: Repair costs for all EVs continue to trend higher than those for gasoline-powered vehicles, with a differential of $950 in the U.S. and $1,301 in Canada. These numbers are expected to grow in the coming months as supplements are written.
Parts Usage and Repair: OEM parts are the standard for EV repair with 88.85% of repairable EVs using parts provided by the vehicle manufacturer versus 67.48% for ICE alternatives.
The Plugged-In: EV Collision Insights report also highlights a modest increase from Q2 in claims volume for repairable EVs of 1.86% in the U.S. and 3.14% in Canada. The top North American regions for EV collisions—British Columbia, California and Quebec—saw increases in claims frequency as well.
Lemonade Surpasses 2 Million Active Customers
Lemonade (NYSE: LMND) (the "Company"), the digital insurance company powered by AI and social impact, today announced the welcoming of its two millionth customer. The pace to achieve the second million customers was 35% faster than the first million, which was achieved in late 2020, while premium per customer increased approximately 70% over the same period. More notably, net operating loss, as compared to gross earned premium, roughly halved over the same period. Taken together, these improvements are a testament to Lemonade’s structural technological advantage and overall scalability.
“Reaching two million customers around the world is an exciting milestone, and one we achieved much faster than our first million and with significant expansions, of both product and geography, along the way”
A few highlights achieved as Lemonade scaled from 1 to 2 million customers:
Lemonade Car launched with telematics-enabled auto insurance in the United States and continues rolling out across the country
Lemonade expanded across the pond, offering contents insurance in the UK in addition to other markets in Europe
Metromile joined the family as the company’s first acquisition
The Company continued its work with AI, implementing large language models trained to interact with customers, creating a seamless and delightful experience along the way and so much more…
“Reaching two million customers around the world is an exciting milestone, and one we achieved much faster than our first million and with significant expansions, of both product and geography, along the way,” said Shai Wininger, cofounder and co-CEO of Lemonade. “We’ve doubled our customers while increasing our premium by 3.5x. This is indicative of the strong progression of the business in recent years, and outlines a clear path to profitability.”
InsurTech/M&A/Finance💰/Collaboration
Insurtech Wefox secures $55m in fresh funds
Berlin-based insurtech Wefox has raised another $55 million in funding at a $4.5 billion valuation from Deutsche Bank and UniCredit.
The money, is the form of convertible debt agreement, with the debt to be converted into equity when wefox next raises cash, according to CNBC, which first reported the news.
In May, the insurtech secured a $55 million credit facility from JPMorgan and Barclays alongside an internal $55 million raise.
Wefox's technology is currently used by than 300 insurers and 4,000 distributors serving 2.5m customers across Europe.
In a post on LinkedIn confirming the latest funding, CEO Julian Teicke says: "This is a significant affirmation from the industry and a clear nod to the path we've chosen towards profitable growth.
Leading our company from a period of hypergrowth to one of profitable growth in a short span is a complex challenge. It compelled us to make hard choices and to step back from several innovative projects close to my heart.
"Despite these tough decisions, the dedication to adapt to the realities of the market was crucial."
Saw Mill Capital Announces Expansion of SMC Roofing Solutions Platform
Saw Mill Capital Partners III, LP and affiliated private equity investment funds managed by Saw Mill Capital LLC ("Saw Mill") are pleased to announce the continued expansion of SMC Roofing Solutions, LLC ("SMC Roofing Solutions" or the "Company") with the acquisition of two additional residential re-roofing businesses.
Saw Mill established SMC Roofing Solutions in May 2023 with the acquisition of a rapidly growing, residential re-roofing business in the Southeast. The Company continues to execute on its vision of building a large, uniquely scaled residential re-roofing platform serving insurance claim demand across the U.S. After close, SMC Roofing Solutions acquired a complementary residential re-roofing service provider in contiguous geographies across the Southeast, and more recently partnered with a leading and highly strategic residential re-roofing provider in the South-Central U.S. market to expand its geographic footprint.
SMC Roofing Solutions continues to utilize direct-to-consumer marketing strategies to provide residential re-roofing services to homeowners, with a predominant focus on insurance claim demand. The Company is actively seeking to expand the platform through partnerships with market leading businesses throughout the U.S.
The terms of the transactions were not disclosed.
Claims
LexisNexis enhances Rooftop solution with Vexcel partnership
LexisNexis Risk Solutions, a provider of data, analytics and technology solutions for insurance carriers, has announced its new alliance with Vexcel Data Program, a specialist in aerial imagery and geospatial data.
This alliance elevates LexisNexis Rooftop geospatial and aerial intelligence capabilities. An integral part of end-to-end property intelligence solution, LexisNexis Total Property Understanding, the solution offers customers two Rooftop models to choose from.
This includes a geospatial model enhanced by comprehensive claims datasets from LexisNexis Risk Solutions, as well as a geospatial imagery model that utilises manned fixed-wing aerial imagery to provide carriers with first-hand visibility of the roof in addition to over 30 imagery-analytics attributes.
Randy Ishikawa, director, home insurance, LexisNexis Risk Solutions, said: “LexisNexis Rooftop leverages a vast database of industry personal lines claims, which in combination with weather and property data is much more predictive of future loss than imagery and weather data alone.
“This enables insurers to determine the likelihood of a future claim that is backed by deep analysis of industry-leading aerial imagery without having to review the actual pixels. And if an insurer wants corresponding imagery, Rooftop delivers a new and improved imagery solution with more than 30 proprietary imagery-analytics attributes. Combined with our geospatial solution, that is almost 80 additional risk attributes for property assessment.”
CLARA Analytics launches holistic casualty claims intelligence platform - Reinsurance News
Provider of artificial intelligence technology for insurance claims optimization, CLARA Analytics, has unveiled its CLARAty.ai platform, designed to advance the insurance claims process and assists claims professionals with their day-to-day work.
Heather H. Wilson, CLARA Analytics’ Chief Executive Officer, commented: “CLARAty.ai eliminates data silos that currently exist to make the most valuable information and insights from across the claims ecosystem actionable. By adding an intelligence layer to core admin systems, everything claims professionals need is accessible.
“They no longer have to work with multiple systems nor contend with cognitive overload from having too much information coming at them. The CLARAty.ai platform synthesizes data to enable both predictive and generative AI insights that claims professionals can use to do their jobs better, faster and easier.”
The platform applies a holistic approach to claims. It empowers users with insights from across their traditional core systems to provide the information they need to resolve claims efficiently and for lower costs, says the firm. It also builds on the success of the company’s existing predictive capabilities and generative AI-enabled experiences, connecting them to provide a holistic picture.
CLARAty.ai surfaces relevant information throughout the claim life cycle, providing an intelligence layer across traditional core systems and transforming workflows.
Repairify and Claim Genius Announce Strategic Partnership
Claim Genius and Repairify announced a new partnership where Claim Genius’ AI photo estimating will be integrated with Repairify’s diagnostic scanning and AI-generated collision repair recommendations.
This will provide shops with a holistic AI-driven estimating and repair planning process that automatically assesses external damage and required internal repairs. Tasks that could take several hours can be completed with this integration in a few minutes, streamlining the estimating and claims process.
Integrating Claim Genius’ AI-powered damage assessment technology with Repairify’s diagnostic capabilities will dramatically improve the efficiency and accuracy in evaluating automotive damages and repair planning. In turn, these improvements will significantly accelerate claims processing times.
The partnership will also enable more informed risk assessments and claims resolutions. The vast amounts of information both companies generate will facilitate smarter, data-driven decision-making for insurers and repair service providers.
Awards
Sure ranked among fastest-growing companies in North America on the 2023 Deloitte Technology Fast 500™
Sure, the insurance technology leader that unlocks the potential of digital insurance, today announced it has been included on the Deloitte Technology Fast 500™, a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America.
"To be featured among the Deloitte Technology Fast 500 is a huge honor, and a testament to the incredible work of our team this past year and the momentum we have to transform the future of insurance," said Wayne Slavin, co-founder and CEO of Sure. "In 2023 alone, we've released game-changing products like one-click return shipping protection and our embedded home warranty solution, and we're just getting started. We're excited to keep our foot on the gas as we continue to change the way insurance is distributed, digitally."
This marks Sure's third consecutive year on the Deloitte Technology Fast 500 and adds to the company's growing list of prestigious industry distinctions, including recognition on the Forbes Fintech 50, Inc. 5000, and Insurtech100 lists. The company has also added several new high-level partnerships and expanded across insurance product lines as it continues to unlock the potential of digital insurance.
"Each year we look forward to reviewing the progress and innovations of our Technology Fast 500 winners. This year is especially celebratory as we expand the number of winners to better represent just how many companies are developing new ideas to progress our society and the world, especially during a slow economy," said Paul Silverglate, vice chair, Deloitte LLP and U.S. technology sector leader. "While software and services and life sciences continue to dominate the top 10, we are encouraged to see other categories making their mark. Congratulations to all the winners who show us how creativity, hard work and perseverance can lead to success."