Duck Creek Welcomes CCC’s Industry-Leading Claims Solutions  February 3rd 2023

Duck Creek Welcomes CCC’s Industry-Leading Claims Solutions

Duck Creek Technologies (NASDAQ: DCT), an intelligent solutions provider defining the future of property and casualty (P&C) insurance, today welcomes CCC Intelligent Solutions (CCC), a leading SaaS platform powering the P&C insurance economy, as the newest strategic member in its partner program.

Through the integration, Duck Creek core system users will be able to seamlessly access solutions from CCC’s industry-leading claims management suite, offering joint customers additional automation and new efficiencies in claims resolution for staff and policyholders.

“Our insurance customers are looking to automation to drive greater efficiency and better experiences for their staff and end consumers,” said Manju Bansal, Vice President, Ecosystems and Alliances for CCC. “Working with Duck Creek is a natural extension of our network strategy, which is centered on enabling technology partners to integrate with the CCC platform and offer solutions that add value to our customers’ business. This integration will not only save insurers time accessing the tools they need and use every day, but it will also help drive process improvements across their existing workflows.”

The Duck Creek and CCC integration provides mutual customers with seamless access to their CCC Claim Folders and capabilities that support the early stages of claim resolution, including predictive method of inspection, which helps turn complex vehicle damage data into actionable insights at first notice of loss.  To support policyholders, insurers can also search for staff, locate and schedule appointments with nearby repair shops, and dispatch appraisal assignments. Insurers can navigate directly into CCC's platform from Duck Creek Claims through Single Sign-On (SSO) connectivity. 

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The digital revolution is in full swing, and the insurance industry is no exception. Insurance companies are under pressure to modernize their operations and adopt new technologies to remain competitive. Digital transformation is bringing new opportunities for growth and efficiency, as well as challenges.

In this blog post, we’ll take a look at how the digital revolution is impacting the insurance industry and what insurers need to do to stay ahead of the curve.

Analytics & AI: five things to consider before investing

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Reuters Insight

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This year, as a special “Bonus Track”, he also highlights the potential risks and benefits of a relatively emerging technology that is now available to any user – Artificial Intelligence.

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